THE ESSENTIALS
How to claim a prize
Understand the next steps after checking a winning ticket.
Keep your ticket safe and confirm the result with the official operator. The correct claim process depends on the game, prize and how you bought the ticket.
1. Confirm the result first
Match the game and draw date, then use the official operator to confirm whether your ticket has won. A result shown on an independent website is not proof of a valid prize claim.
2. Follow the instructions for your ticket
An online purchase and a paper ticket may have different claim steps. Go directly to the operator’s website or contact its customer support for the process that applies to you.
3. Check the deadline
Prize claims have deadlines. Check the current rules for your game and draw, and give yourself time to provide any documents the operator requests. Keep your ticket and purchase information secure.
Official information
For current results and game-specific instructions, visit The National Lottery.